Frequently Asked Questions - Small Business Services (SBS)
 
 
General
Usage and Tracking
Small Business Services Overview

Define Single License

Small Business Services Limitations
Readership Limit
Annual Gross Revenue    
Small Business Services vs. Enterprise Services    
       
Publishing FlipBook
Account
FlipBook Creation Tools
License Expiration
Buy FlipPublisher® Enterprise, FlipAlbum®
Trial
Book Title
Refund Policy
Book Contents Amendment after Publishing    
Why Publish FlipBooks    
Access to Service After Payment    
FlipBook Publishing Process    
 
 

 

General

What is the Small Business Services?

The Small Business Services is a self-serve digital publishing service for individuals, businesses or organizations with annual gross revenue not exceeding $250,000 who would like to use our patented Digital Flip® technology to present their content in a FlipBook format.

For more information on Small Business Services, please click here.

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What are the limitations of the Small Business Services service offering?

The Small Business Services offers FlipBook publishers the license to distribute non-encrypted FlipBooks online and viewable on FlipViewer® only. Your readers will have to download and install the FlipViewer® software before they can read your FlipBook online.

If you would like to encrypt or protect your online FlipBook from unauthorized use (e.g., for sale or subscription purposes) or distribute your FlipBooks on CDs, you can consider our Enterprise Services which includes Digital Rights Management (DRM) feature. Our Enterprise Services also offer you the ability to track readers' usage of your FlipBooks, such as the sequence of pages viewed, time spent on ad impressions displayed on pages, etc. And if you prefer your readers to quickly open your FlipBook without having to download or install any FlipViewer® software, our Enterprise Services offers FlipViewer® BV our browser version option. For more information on our Enterprise Services, please click contact our Enterprise Solutions Team.

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How do I prove that my annual gross revenue does not exceed $250,000?

When you sign up for the Small Business Services, you need to agree to our Terms and Conditions and represent that you are indeed a small business entity as defined under the Terms. Thereafter, you may be required to confirm your status as a small business entity via email annually.

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How different is the Small Business Services from Enterprise Services?

Enterprise Services are intended for businesses or organizations with annual gross revenue exceeding US$250,0000, or customers who prefer the personalized service provided by our Enterprise Solutions Team. Our Enterprise Solutions Team also offers you a turn-key digital publishing solution with advanced features like DRM, tracking, FlipViewer® BV which are not available on Small Business Services. For more information on our Enterprise Services, please click contact our Enterprise Solutions Team.

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Publishing FlipBook

How can I create FlipBooks?

You can use FlipAlbum® or FlipPublisher® software to create your FlipBooks.

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How do I buy FlipPublisher® Enterprise or FlipAlbum® software?

You can buy FlipPublisher® Enterprise from www.flippublish.com. Select the SBS Starter Kit option which comprises 1 free copy of FlipPublisher® Enterprise software and 5 Single Licenses to distribute 5 FlipBooks online.

You can buy FlipAlbum® software from www.flipalbum.com.

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What is a book title? Can I change it?

Book title is the file name of the published FlipBook and is used to uniquely identify a FlipBook. The book title cannot be changed. It can contain alphabets and numbers but not blank spaces or special characters like "?".

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What happens if I need to change my book content after publishing it?

You can change the book content after publishing it. You need to sign in and re-publish your new content after changing it.

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Why do I need to publish my FlipBooks?

FlipViewer® 3.5 and above software requires a digital ID for all FlipBooks containing HTML pages, and all FlipBooks that are being distributed commercially. By publishing your FlipBooks through our Small Business Services, you are in fact obtaining a digital ID for your FlipBooks, making them readable to your users.

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After purchasing Single License(s), how long do I have to wait before I can start using the service?

You will have immediate access to the service after you sign up and make payment via a credit card. We will review your account information and may contact you for more information if necessary.

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What do I do after I have published my FlipBook?

At the end of the publishing process, you would be prompted to download the opf file to your machine. Please download it to your local drive, then upload the same file (together with your opf_files resource folder) to your hosting site. Finally, use the following auto-install URL to share your FlipBook.

http://www.flipviewer.com/fven/?opf=http://asp8.digitalflip.com/sbsdemo/index.opf&ver=Gen.

Replace the red link with your opf file URL.

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Usage and Tracking

How many FlipBook(s) can I publish with Single Licenses?

1 Single License allows you to publish 1 FlipBook title, and share it with unlimited number of readers for unlimited period.

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Is there a limit to the number of readers or the time frame that I can share my FlipBooks with?

You can share each FlipBook with as many readers and as long as you wish to.

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Account

Will my Single License(s) expire if I do not use it?

No, your Single License(s) do not expire.

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Can I try the SBS publishing service before I pay?

Yes. Publishers are encouraged to try the service using our trial account before making their purchase. Take note that all FlipBooks published in the trial account will be made available for 72 hours only. Click here to proceed with the trial.

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What is your refund policy?

We do not offer refunds on Single License(s) purchased. Publishers are encouraged to try the service using our trial account before making their purchase.

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