Software
Downloads & Installation
Where can I download FlipViewer®?
To download
the latest copy of FlipViewer®, please click here.
Please note that FlipBook publishers
will have to subscribe to our Enterprise
Services in order to publish FlipBooks on the internet or intranet
on a commercial basis. Subscription will also apply for ALL FlipBooks
containing HTML or PDF pages.
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Where can I download sample FlipBooks?
Where to obtain my Subscriber ID to read the FlipBook?
Subscriber IDs, if any, are issued by FlipBook Publishers. If you
have purchased a FlipBook or subscribed to a FlipMagazine and prompted
to enter a Subscriber ID, please refer to the FlipBook Publisher
for your Subscriber ID.
Note: Subscriber
IDs apply to DRM-enabled FlipBooks only. For more information, or
to subscribe to our DRM service, please do write to us at support@flippublish.com.
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I cannot read my FlipBook and the message says that I have exceeded
the maximum number of computers per subscriber. What do I do?
The number of downloads a subscriber can attempt for each FlipBook
is limited by the FlipBook Publisher. If you have purchased a FlipBook
or subscribed to a FlipMagazine and prevented from further downloads,
please refer to your FlipBook Publisher for assistance.
Note: The download
limit applies to DRM-enabled FlipBooks only. For more information,
or to subscribe to our DRM service, please do write to us at support@flippublish.com.
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Software
Updates & Upgrades
What is the latest version of FlipViewer®?
The latest version of FlipViewer®
is 4.2. For more information on downloading the software, please
click here.
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What are the differences between FlipViewer® 2.2.5 and FlipViewer®
3.x or above?
The FlipViewer®
3.5 and above software supports our enterprise solutions like DRM
and tracking. The major differences are:
| 1. |
FlipViewer® 3.5
and above software has a better zoom and pan features. |
| 2. |
FlipViewer® 3.5 and above
software can be used to open offline FlipBooks, our proprietary
OPZ format. The offline FlipBook maker service is currently
offered to our Enterprise customers only. However, you may contact
our Support Team at support@flippublish.com
if you are interested in this solution. |
| 3. |
The auto-install script for downloading of FlipViewer®
3.5 and above software can include parameters like the page
number to automatically flip to when opening the FlipBook. |
| 4. |
FlipViewer® 3.5 and above
software allows better synchronization of audio during auto-flipping
for FlipBooks that are DRM-enabled. The FlipBook can be programmed
to flip after the page audio completes playing or depending
on the page timer. The book background music can also be defined
to play over a pre- specified pages. |
| 5. |
FlipViewer® 3.5 and above
software provides better flash animation support within HTML.
Flash animation can now be programmed to start playing when
the page containing the flash animation is flipped to and stop
playing when the page is flipped away. |
FlipViewer® 3 series
is constantly being enhanced to meet our business customers needs.
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Technical
Assistance
How do I create auto-install FlipBooks that automatically
launch FlipViewer®?
To create a FlipViewer® auto-install FlipBook,
just replace your FlipBook Link with the following code:
http://www.flipviewer.com/fven/?opf={FlipBook Link}&fvl=1
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Can I view FlipBook(s) on Netscape browser?
You may view
FlipBook(s) on Netscape browser (version 4.79, 6.0 or 7.01). However,
you will have to manually install the FlipViewer® program, before
clicking on the FlipBook URL, as the auto-installation feature does
not work on Netscape browser.
A copy of the FlipViewer® software
can be downloaded here.
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Is there a way to prevent others from copying
and saving my FlipBook content on the internet?
We do offer a secured method of sharing FlipBooks
online at a minimal fee. With this service, you can define and provide
access to a limited group of users to read/download your FlipBooks.
You can protect your FlipBook pages from being printed or saved
to a local drive, as well as set expiry dates on your downloaded
FlipBooks. The charges are based on the number of FlipBooks downloads.
Your reader will have to enter a Subscriber ID, to be assigned by
you, before he is allowed to read your FlipBook. If this service
interests you, please do write to us at support@flippublish.com.
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What are the file formats supported by FlipViewer®?
| FlipViewer® supports
the following file formats: |
|
Images (JPG, GIF, PNG, BMP) |
|
OEB Package Format (OPF) |
|
OPF and its resource directory
in a single file (OPZ) |
|
Web Pages (HTML, HTM) |
|
Documents (PDF) |
|
Sound (MID, WAV, MP3) |
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What are the system requirements?
| The
minimum system requirements to install FlipViewer® are |
|
IBM
PC Pentium compatible 300 MHz microprocessor |
|
64 MB RAM
or more - 9 MB of available hard-disk space |
|
16-bit color
display adaptor or better |
|
56K modem
|
|
Microsoft
Windows 98, ME, NT4.0, 2000 , XP |
|
Internet
Explorer 5.01 or higher installed |
| |
|
| Note:
On Windows XP & 2000 platforms, the user must have administrator's
privilege. |
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Error
Messages
I have encountered "Unable to load {FlipBook
Link}" error when opening a FlipBook on the Internet.
Here is a list of possibilities why you are not
able to open or view an online FlipBook, while others can:
Possibility 1: A required viewer is not installed
In order to read online FlipBooks, the user will
need to have FlipViewer® software installed on his machine.
A copy of FlipViewer® software can be downloaded here.
Possibility 2: Internet Explorer 5.01 or higher
is not installed
The FlipViewer® software requires certain components
from Internet Explorer 5.01 or higher for it to function. If you
do not already have Internet Explorer 5.01 or higher installed,
you may download the latest version of Internet Explorer from Microsoft
here.
Possibility 3: Launching the online FlipBook
from non-IE web browsers
The FlipBook may not launch automatically from
certain web-browsers. In such situations, copy the URL of the online
FlipBook, launch your installed copy of FlipViewer®, and paste
the FlipBook URL on the address bar, or the text field after clicking
on the File -> Open Book menu.
Possibility 4: Your FlipViewer® installation
may be corrupted
Please uninstall the FlipViewer® software on
your PC via the Start -> Control Panel menu, Add or Remove Programs
option, and re-install the software thereafter. A copy of the free
FlipViewer software can be downloaded here.
Possibility 5: Your personal firewall (e.g.,
Zone Alarm) is restricting the downloading of executable files,
and the viewer program access to the internet
Please allow downloading of FlipViewer® installation
file, as well as permit the FlipViewer® program to access the
internet. If you have problems with the permission setting on your
firewall, you may want to temporarily disable your firewall program
and try accessing your online FlipBook.
Possibility 6: Your Corporate network environment
does not permit downloading of .exe, .opf, .flp or any other files
that are included in your FlipBook
Please do contact your MIS team for permission
and advice on the relevant setting(s).
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I have encountered "XML Codes" error when sharing FlipBooks
on the Internet.
In order to view online FlipBooks, one will need
to have the FlipViewer® software installed on the machine. A
copy of the FlipViewer® software can be downloaded here.
In order to prevent this from recurring, it is
recommended that you replace your online FlipBook URL with an auto-install
URL, e.g., replace
http://www.flipviewer.com/home.opf
with
http://www.flipviewer.com/fven/?opf=http://www.flipviewer.com/home.opf&fvl=1
When the readers click on the auto-install URL, the FlipViewer®
program will automatically install on the machines that do not have
FlipViewer® previously installed, and that are running Internet
Explorer 5.01 or above. Note that the FlipViewer® software requires
certain components from Internet Explorer 5.01 or higher to function.
For users who do not already have Internet Explorer 5.01 or higher
installed, they may download the latest version from http://www.microsoft.com/windows/ie/downloads/critical/ie6sp1/default.asp.
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I have encountered "flipgl.dll" error
when launching FlipViewer®.
Occasionally, users may encounter
"flipgl.dll" error or the FlipViewer® program crashing
when opening FlipBooks on screen resolution 1024 x 760 pixels or
higher.
To overcome this, simply update to our latest version of FlipViewer®
here.
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I have encountered "FlipViewer cannot open
this HTML FlipBook. Only HTML FlipBooks with digital signatures
will be opened properly." error when opening a FlipBook.
All FlipBooks that contain HTML pages
must be digitally signed or DRM-enabled before they can be opened
using FlipViewer® 3.5 or above. You may want to ask your FlipBook
publisher whether they have digitally signed or DRM-enabled the FlipBook.
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